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HP HP2-I73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Hospitality Industry Landscape | 25% | - Efficiency and revenue management - Guest experience and service flow - Front and back-of-house operations |
| Retail Industry Landscape | 25% | - Retail operational challenges - Customer experience optimization - Inventory and workforce management |
| Consultative Sales Approach | 25% | - Value proposition development - Needs assessment and discovery - Objection handling and closing techniques |
| HP Retail and Hospitality Solutions Portfolio | 25% | - Hardware, peripherals and mobility solutions - Software, security and service offerings - POS systems, kiosks and digital signage |
HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:
1. What can you find on HP Asset Hub? (Select three.)
A) Customer presentations
B) Images
C) Emailers (EDMs)
D) Videos
2. Which products use the HP Engage Go Dock? (Select two.)
A) HP Engage Flex Pro
B) HP Engage Flex Pro C
C) HP Engage Go 13.5
D) HP Engage Go 10
3. Which HP all-in-one systems offer a modular design with the ability to mount the I/O hub under the counter for a "clean counter" implementation? (Select two.)
A) HP Engage One Essential
B) HP Engage One Pro
C) HP Engage One
D) HP Engage Go 10
4. What is HP Partner Portal?
A) Your single, global gateway to partner tools and information needed to grow your business with HP
B) Your single, global gateway to marketing assets and demo equipment
C) Your single, global gateway to request a special pricing and configure products
D) Your single, global gateway to partner marketing and sales tools assets
Solutions:
| Question # 1 Answer: A,B,D | Question # 2 Answer: C,D | Question # 3 Answer: B,C | Question # 4 Answer: A |
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