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Salesforce Certified Experience Cloud Consultant Sample Questions:

1. Northern Trail outfitters (NTO) aims to provide personalization by encouraging its individual customers to self-register in its B2C Experience site. NTO is not looking to create a placeholder account.
NTO Experience consultant has set up self-registration in its Login and Registration pages. NTO's site manager has configured the Allow external users to self-register'' option. NTO uses Customer Community Plus Licenses.
Which two steps are needed to complete self-registration in NTO's Experience site?
Choose 2 answers

A) Contact Sales customer Support to enable Person Accounts.
B) Ensure that the Account field is empty in the registration section.
C) Contact Salesforce Customer Support to enable Communities Self Registration Controller.
D) Ensure that the Contact field is empty in the registration section.

2. DreamHouse Reality (DR) is switching to a franchise-based business model in order to grow its market share.
Franchises as well as properly appraised at DR, will immediate access to a real estate opportunity in their area as soon, as it crosses a threshold.
What should the Experience Cloud consultant recommend for record sharing?

A) Sharing Rule
B) Apex sharing
C) Sharing Set
D) Account Hierarchy

3. Ursa Major Solar is utilizing audience targeting for specific components in its portal.
Which two considerations regarding audience targetingare true? Calculator Choose 2 answers

A) Available domains are created in the Administration workspace and associated with a community through a custom URL.
B) You can only have three audiences.
C) Youcan't assign record-based criteria to a component or branding set.
D) You can't assign audiences to the components in the template header and footer sections.

4. The system administrator at Cloud Kicks (CK) has deactivated their Experience Cloud site to do some maintenance and cleanup.
How should the administrator ensure that CK custorners do NOTreceive a welcome email when the site is once again active?

A) Use Data Loader to remove all members' email addresses.
B) Remove all profiles fromthe site's membership and add them again after the site is activated.
C) Use the new Service Not Available (SNA) feature.
D) Disable the Send welcome email checkbox for the site.

5. Northern Trail Outfitters has an Experience Cloud site using the Customer Service template. They have noticed that many questions take a long time to receive a response or go completely unanswered.
Which functionality would allow questions to get internal visibility?

A) Tell users to submit a case for unanswered questions.
B) Create moderators for each topic.
C) Limit the number of questions posted per day.
D) Enable Escalate to Case.

Solutions: