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Oracle 1z1-981 Exam Syllabus Topics:

Oracle Cross-Channel Contact Center Cloud 2017 Implementation Essentials Sample Questions:

1. The current session expiration is set to 10 minutes but your client wants it to be 60 minutes. Which statement is true?

A) Because the system default is 15 minutes, it cannot be changed.
B) You can change the default value to 60 minutes by using File > Options > Session Expiration.
C) You can change the default value to 60 minutes by using Site Configuration > Session Timeout.
D) You can change the default value to 60 minutes by amending the Site Configuration > Configuration Settings value.

2. Which three functions are not part of the math group of functions?

A) floor
B) ceiling
C) power
D) rand
E) length
F) round
G) lower
H) truncate
I) bitand
J) to_number

3. Which four view modes are available in the Report Editor?

A) Layout View
B) Design View
C) Database View
D) Graphical View
E) Report View
F) Data Set View

4. Which four types are used by incidents queues?

A) Round Robin (All)
B) Advanced Routing
C) FIFO
D) Round Robin (Logged In)
E) LIFO
F) Standard
G) Quick

5. How frequently does Oracle release a new version of a product?

A) Every month
B) Once in four months
C) Once in six months
D) Once in three months

Solutions: