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Oracle 1z1-325 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Integration and Customization | - Custom objects and fields - Agent Desktop integration - Connect Web Services and APIs |
| Agent Configuration and Workflows | - Workspaces and workflows - Navigation sets and agent scripts |
| Customer Portal Customization | - Customer Portal structure and templates - Widgets and scripting - Accessibility and internationalization |
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