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Simple language
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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Lead & Opportunity Management | - Lead processing and lifecycle - Opportunity creation and qualification |
| Account and Contact Management | - Account hierarchy and master data - Contact assignment and relationship handling |
| Quotations and Order Management | - Order management basics - Sales quote processing |
| Sales Planning & Forecasting | - Forecasting based on opportunity attributes - Sales target planning dimensions |
| Integration & Data Migration | - Data migration templates and mapping - Integration with backend systems |
| Fine Tuning & Administration | - Workflow and rules for automation - Business roles and access control |
| Reporting & Analytics | - Analytics work center design - Dashboards and key figures |
| Sales Cloud Overview & Scoping | - Business process scenarios - Functional capabilities of SAP Sales Cloud |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
To which of the following are hotfixes applied?
Please choose the correct answer.
Response:
- A. To production tenants only
- B. To a set of tenants
- C. To test tenants only
- D. To an individual customer tenant only
Correct Answer: B 🗳️
Which elements can you define during fine tuning?
There are 2 correct answers to this question.
Response:
- A. Sales territory hierarchy level
- B. Sales Assistant
- C. Routing rules
- D. Account hierarchy
Correct Answer: A,B 🗳️
Which of the following configuration options can you use to restrict Lead conversion actions?
Please choose the correct answer.
Response:
- A. Status
- B. Qualifications
- C. Reasons
- D. Sources
Correct Answer: B 🗳️
To which of the following can you assign a custom report to control its visibility?
There are 2 correct answers to this question.
Response:
- A. Business user
- B. Business Role
- C. Access context
- D. Work Center
Correct Answer: B,D 🗳️
What activities do you perform in the Administrator work center to enable a new social media channel?
There are 3 correct answers to this question.
Response:
- A. Create and schedule a social media import run.
- B. Set up access to your social media account.
- C. Define the ticket priority with the social media channel provider.
- D. Select the social media channel service level.
- E. Select the channel type.
Correct Answer: A,C,D 🗳️








