Simple language
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Any electronic equipment available on the APP online version
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Self-learning and self-evaluation functions
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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Implementation Strategies | 15% | - Translate business requirements and KPIs into Sales Cloud solutions - Plan deployment and post-implementation improvements - Align sales processes with organizational goals |
| Practical Application of Sales Cloud Expertise | 33% | - Build end-to-end sales processes from Lead to Close - Apply security models: sharing rules, role hierarchy, Account/Opportunity Teams - Leverage Campaigns and integration tools - Configure Products, Price Books, Quotes, and multi-currency settings |
| Predictive and Generative AI | 13% | - Apply Trusted AI Principles and ethical guidelines - Use AI tools in Sales Cloud and Agentforce for Sales |
| Consulting Practices | 14% | - Project management and delivery lifecycle - Discovery, requirement analysis, and solution design - Facilitate successful engagements and adoption |
| Data Management | 15% | - Data migration and integration considerations - Manage data governance and maintenance - Ensure data quality and scalability |
| Sales Lifecycle | 23% | - Design reports and dashboards based on KPIs - Analyze sales and marketing processes - Select appropriate features: Sales Engagement, Territory Management, Forecasting, Einstein AI |
Salesforce Certified Sales Cloud Consultant Sample Questions:
After creating a brand new sneaker Product object record for Cloud Kicks, the admin is unable to add this product to Price Books. How should the consultant resolve the issue?
- A. Edit the sharing settings of the Product object.
- B. Add the product to a price schedule.
- C. Set a standard active price.
Correct Answer: C 🗳️
Cloud Kicks wants its sales operations team to place orders United States customers in Sales Cloud. The sales ops team needs calculate sales tax on the orders. Sales tax is a complex calculation based on tax law that may change at any time. What should the consultant recommend to meet the requirement?
- A. An app from AppExchange
- B. screen flow for orders
- C. formula field on the Order object
Correct Answer: A 🗳️
Cloud Kicks wants to measure the effectiveness of multiple marketing campaigns that touch the same opportunity before it closes. What should the consultant recommend?
- A. A single Primary Campaign Source field
- B. Campaign Influence
- C. Lead Source field only
Correct Answer: B 🗳️
A consultant is initiating a Sales Cloud project for Cloud Kicks. Which essential action should the consultant prioritize to ensure successful implementation and adoption?
- A. Develop Quality Assurance (QA) testing scripts.
- B. Set project milestones and establish key performance indicators (KPIs).
- C. Design end user training plan.
Correct Answer: B 🗳️
Sales stages are shared between sales methodologies at Cloud Kicks. There are three product lines with unique sales methodologies. A few sales stages overlap between the three product lines. What should the consultant do?
- A. Create three account teams.
- B. Create three opportunity stages.
- C. Create three sales processes.
Correct Answer: C 🗳️








