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WGU Principles-of-Management Exam Syllabus Topics:

WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

1. What is a core job dimension described in the Hackman and Oldham model of job design? Choose 1 answer

A) Autonomy
B) Quality
C) Compensation
D) Networking

2. What is a characteristic of a person with an entrepreneurial personality? Choose 1 answer

A) Employeeempowerment
B) Laissez-faire
C) Opportunity tolerance
D) Motivation to excel

3. What describes a value chain? Choose 1 answer

A) It creates a focus for organizational downsizing.
B) It flows from raw materials to the delivery of products or services.
C) It allows an organization to manage diversity in multiple markets.
D) It is the internal strengths and weaknesses of an organization.

4. Wardrobe Web. Inc., wants to analyze defects such as late delivery, wrong shipment, and poor customerservice. Which process should the company use? Choose 1 answer

A) Social constructivist analysis
B) Statistical analysis
C) Job analysis
D) Objective analysis

5. When developing a qualify management system, which step involves answering the question, "If you were the customer, how would you like us to operate?" Choose 1 answer

A) Reengineering
B) Downsizing
C) Benchmarking
D) Customerization

Solutions: