Simple language

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Self-learning and self-evaluation functions

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Any electronic equipment available on the APP online version

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ISQI CTFL-UT Exam Syllabus Topics:

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

Question 1

In the last project, the usability tests substantially exceeded the budget of the test plan. Which quality control task could have been used to avoid this?

A. Check whether the usability test report conforms to the best practices
B. Check that findings are communicated to the stakeholders
C. Check consumed resources regularly and compare with the estimates
D. Check that the usability test plan has been properly reviewed

Question 2

Which of the following are common mistakes made in usability testing?
i. The user is too active
ii. Critical results are ignored
iii. No observers involved
iv. Scheduling too late
v. Incorrect focus

A. ii, iv & v are true, i & iii are false
B. i, ii & iii are true, iv & v are false
C. i & iii are true, ii, iv & v are false
D. ii & iv are true, i, iii & v are false

Question 3

A company distributes its products over a web shop where users can put items in their shopping cart. After they click on "checkout", the checkout process starts and users cannot go back anymore to correct possible mistakes. The only way is to hit the "back" button of the browser, which might lead to an expired session and therefore losing all items in the shopping cart.
Which of the following heuristics would best describe this usability issue?

A. User control and freedom
B. Aesthetic and minimalist design
C. Visibility of system status
D. Help and documentation

Question 4

Which of the following elements are addressed by the WCAG?
i. Resizability of text
ii. Visually appealing design
iii. Text alternatives
iv. Keyboard accessibility
v. Mouse input

A. i, iii, iv & v are true, ii is false
B. i, ii, & iii are true, iv & v are false
C. iv & v are true, i, ii & iii are false
D. i & iii are true, ii, iv & v are false

Solutions: