Simple language

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IBM System z Technical V5 Sample Questions:

1. A customer is looking for a solution that delivers a workload management across the platforms that run his core application. Additionally he is interested in a continuous availability solution that controls all components of the application independent of the platform that is used for the deployment. Which of the following makes zEnterprise the best match to those requirements?

A) The combination of Unified Resource Manager, GDPS and TSAMP meets all requirements without changes to the applications.
B) The customer can consolidate all application parts either on z/OS or on Linux on System z to meet the requirements.
C) z/OS offers with Parallel Sysplex and WLM a best of breed solution. For the distributed part Tivoli System Automation for Multi Platforms (TSAMP) delivers the required functionality.
D) The new Infiniband coupling link of z196 offer the opportunity to interconnect all platforms. The Unified Resource Manager delivers a central tool to control all events.

2. The customer is upgrading their z196 processor this weekend and wants to know what IBM team can configure an upgrade for additional capacity. Which team or group would configure this for the customer?

A) Manufacturing
B) Customer Fulfillment
C) Technical Specialist
D) Service Support Representative (SSR)

3. During which of the following activities do the customer and the technical specialist define post installation support?

A) When configuring the System z using eConfig
B) During the installation of the equipment by the CE
C) During the TDA (Solution Assurance)
D) When establishing the system ship date

4. A new customer bought a zEnterprise 114 and zBX. The customer questioned why there are two HMCs configured. Which of the following is the reason that the HMC needs to be redundant?

A) zEnterprise 114 and zBX will have a dedicated HMC respectively
B) Two HMCs are required to preserve Ensemble state configuration
C) All zEnterprise servers are configured with 2 sets of HMC by default
D) The Support Element (SE) is no longer available

5. A post installation support plan must be in place after the sale of the System z. Which of the following is the best way to do this?

A) The hardware SSR/CE is responsible for the post install support plan, the technical specialist should ensure this is complete
B) Create a formal Customer Support Plan document and review it with the customer for agreement
C) The technical specialist should create a list of help desk phone numbers and hardware dispatch contacts to review with the customer
D) Discuss typical problem resolution with the customer technical staff

Solutions: