Cisco 500-440 Exam Certification Details:
| Recommended Training | Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1) 2.0 Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2) 2.0 Deploying Cisco Unified Contact Center Enterprise (DUCCE) 2.0 |
| Duration | 75 minutes |
| Exam Registration | PEARSON VUE |
| Exam Name | Designing Cisco Unified Contact Center Enterprise |
| Sample Questions | Cisco 500-440 Sample Questions |
| Passing Score | Variable (750-850 / 1000 Approx.) |
| Exam Price | $300 USD |
| Exam Code | 500-440 UCCED |
| Number of Questions | 65-75 |
Simple language
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Self-learning and self-evaluation functions
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Any electronic equipment available on the APP online version
Our 500-440 test materials boost three versions and they include the PDF version, PC version and the APP online version. The clients can use any electronic equipment on it. If only the users' equipment can link with the internet they can use their equipment to learn our Designing Cisco Unified Contact Center Enterprise qualification test guide. They can use their cellphones, laptops and tablet computers to learn our 500-440 study materials. The great advantage of the APP online version is if only the clients use our 500-440 certification guide in the environment with the internet for the first time on any electronic equipment they can use our 500-440 test materials offline later. So the clients can carry about their electronic equipment available on their hands and when they want to use them to learn our Designing Cisco Unified Contact Center Enterprise qualification test guide they can take them out at any time and learn offline. So the clients can break through the limits of the time, equipment, place and environment and learn our 500-440 certification guide at their own wills. This is an outstanding merit of the APP online version.
What Is the Cisco 500-440 Exam?
The Cisco 500-440 test includes about 65-75 questions that the candidate needs to finish within 75 minutes. The questions come in the format of multiple-choice, drag-and-drop multiple response questions and fill in the blanks. The test is conducted by Pearson VUE, you can either take this exam online or in the test center. Moreover, you have to pay $300 to register for the exam. It is important to note that this exam result is valid for 2 years after which candidates need to take the exam again for recertification.
Course Objectives
The candidate who takes this course becomes eligible to meet the following objectives.
- Identify the components and operations of the Unified CCE solution
- Discuss configuration and installation steps used to support agent functionality in a UCCE deployment
- Define how to support CCE and install CCE Outbound Option
- Use the UCCE tools to complete UCCE system installation
- Install and configure a CCE VXML Solution
Once you are done with this course, you can easily ace the Cisco 500-440 exam. Furthermore, you can get a good score on the test if you understand all the topics covered in it. So, these concepts are thoroughly explained in this instructor-led training program as they will be taught by the Cisco experts. You can enroll in the course and be ready to learn about everything you should know for passing exam 500-440 issued by Cisco.
Cisco 500-440 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integration and Advanced Features | - Outbound dialer and callback design - CRM and third-party integrations |
| Topic 2: Contact Center Enterprise Architecture | - UCCE solution components overview
|
| Topic 3: Contact Center Applications | - Cisco Finesse desktop design considerations - Reporting and analytics (CUIC) |
| Topic 4: System Design and Deployment | - Redundancy and high availability design - Sizing and scalability considerations |
| Topic 5: Operations and Troubleshooting Design | - Failure scenarios and recovery design - Monitoring and logging architecture |
| Topic 6: Call Routing and Dial Plan Design | - Dial plan integration with enterprise systems - Routing scripts and call flows |








