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Guidewire ClaimCenter-Business-Analysts Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: ClaimCenter Financial Transactions | 15% | - Vendor and contact management - Security and access permissions - Payment processing and approvals - Service requests and billing - Reserves and financial controls |
| Topic 2: InsuranceSuite Analyst Fundamentals | 20% | - User interface and navigation - Application logic and rules - Platform overview and architecture - Integration concepts - Data model basics |
| Topic 3: ClaimCenter Data Model and Adjudication | 25% | - Payment and recovery setup - Financial terminology and concepts - Adjudication processes and rules - Data model structure and entities - Claim setup and lifecycle |
| Topic 4: Behavior Driven Development (BDD) Basics | 10% | - BDD principles and practices - Writing requirements and test scenarios - Collaborative analysis and validation |
| Topic 5: Claim Processes and Maintenance | 20% | - Claim intake and assignment - Line of business setup - Claim updates and maintenance activities - Organizational and role configuration - End-to-end claim handling workflow |
| Topic 6: Quality Assurance Fundamentals | 10% | - Test strategy and execution - Quality practices throughout implementation - Risk identification and mitigation - Defect management and reporting |
Preparing for ClaimCenter-Business-Analysts with Feedback That Corrects You
- Behavior Driven Development (BDD) Basics (10%)
- Claim Processes and Maintenance (20%)
- ClaimCenter Financial Transactions (15%)
Guidewire ClaimCenter Business Analyst - Mammoth Proctored Sample Questions:
Succeed Insurance is expanding into California, Texas, and Arizona which have large Spanish-speaking customer bases. Currently language is not considered in assignment. Succeed wants the ability to assign claims to appropriate bilingual Adjusters. Succeed also needs the ability to identify the preferred language of the customers.
The company is planning to implement a slightly modified version of ClaimCenter to suit its organization's needs. The modification will include adding two new required fields to the existing user interface (UI) to capture the reporter's Preferred Language and Preferred Contact Time. This requirement is critical for Succeed to enhance the operational efficiency and expediency of claims processing in its region.
Which two guiding principles apply to this implementation? (Choose two.)
- A. We will not revisit decisions already documented.
- B. We will challenge current processes.
- C. We will include scope that accelerates time-to-market.
- D. We are not building a system from scratch.
Correct Answer: B,D 🗳️
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Which two components are necessary to create the check(s) using the wizard? (Choose two.)
- A. Payment tied to a reserve line
- B. Date of the claim
- C. Payment tied to an activity
- D. Payee
Correct Answer: A,D 🗳️
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Which two best practices should a Business Analyst (BA) follow to be prepared for a Requirements Workshop? (Choose two.)
- A. Review acceptance criteria.
- B. Ask the Project Manager to set an agenda.
- C. Review notes from Inception Workshop.
- D. Invite end users with knowledge of related process.
- E. Review base product functionality of ClaimCenter for related process.
Correct Answer: C,E 🗳️
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Drivers for Rideshare companies need insurance that provides protection when they are driving the vehicle for personal reasons. This will be the Succeed Insurance standard Personal Auto Policy. However, they also need insurance to protect them from the increased risks associated with working as a Rideshare Driver. This would include when they are logged in to the Rideshare application waiting for a customer match, on their way to pick up a customer, but not when a customer has entered the vehicle.
When a driver is working as a Rideshare Driver, this new Rideshare coverage will protect them from the following types of risks, and there is a need to be able to collect the appropriate information about the losses:
. Injury to a first-party driver
. Damaged personal property of the third-party passengers
Which two exposures need to be configured? (Choose two.)
- A. Rideshare Liability Personal Injury Protection
- B. Rideshare Medical Payments
- C. Rideshare Liability Bodily Injury
- D. Rideshare Personal Property Protection
- E. Rideshare Liability Under Insured Motorist
Correct Answer: B,D 🗳️
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What is the importance of a mock-up of the user interface (UI) design?
- A. A mock-up tells the customer what the current ClaimCenter user experience is.
- B. A mock-up shows the viewer what the intended ClaimCenter user experience is.
- C. A mock-up illustrates for the viewer the integration of ClaimCenter with outside sources.
- D. A mock-up illustrates for the customer what the final ClaimCenter user experience is.
Correct Answer: B 🗳️
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