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BlackBerry 10 Support Specialist Sample Questions:

1. Where would the PIN of the BlackBerry 10 (BB10) handheld be obtained?

A) Options > About > General
B) Settings > About > Hardware
C) Settings > About > General
D) Settings > Advanced > About > Hardware

2. Which of the following is required in order to process an NFC transaction?

A) Both devices should be at least 20cm apart.
B) The battery of the BlackBerry 10 device should be 5% or more.
C) A valid Wi-Fi connection is necessary.
D) Very close proximity or tap of the communicating devices is necessary.

3. When switching from a BlackBerry 7 (BB7) to a BlackBerry 10 (BB10) Smartphone, how can information be backed up so it can be restored to the new device without connecting to a PC?

A) With an SD Card inserted, on the BlackBerry Smartphone running OS 7, go to Setup > Device Switch > Using a Media Card > Save data.
B) Pair the two devices using Bluetooth, go to Setup > Device Switch > Transfer via Bluetooth.
C) In BlackBerry Protect, register both devices, and the information will automatically be backed up and restored.
D) Migrate the user account from BlackBerry Enterprise Server to Blackberry Device service (BDS), and the user's data will automatically be transferred.

4. What email folder(s) is/are synced by default when a new account is added to a BlackBerry 10 (BB10) Smartphone?

A) Inbox and its subfolders
B) Inbox
C) Inbox and sent items folder
D) Inbox and the first 10 sub-folders

5. Which of the following is needed to successfully pair a Bluetooth device?

A) Both the devices should have Bluetooth radio on and be connected to the same Wi-Fi Access point.
B) Both the Bluetooth radios should be on and one of the devices should be discoverable.
C) The radio on the device where the pairing is to occur should be the only one with Bluetooth radio on.
D) Both the de> ices should have Bluetooth radio on and should touch each other with the back of the device

Solutions: