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CompTIA JK0-U31 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Operational Procedures | 5% | - Safety and environmental guidelines - Documentation and communication |
| Maintenance & Troubleshooting | 15% | - Green IT and sustainability practices - Preventive maintenance procedures - Basic hardware and software troubleshooting |
| Security | 20% | - Security threats and vulnerabilities - Antivirus, firewall and data protection - Authentication and access control |
| Hardware | 20% | - PC components and peripherals - Mobile devices and hardware interfaces - Storage and power systems |
| Software & Operating Systems | 20% | - Operating system concepts - File management and system utilities - Software installation and updates |
| Networking & Internet | 20% | - Internet connectivity and cloud concepts - IP addressing and protocols - Network types and components |
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