What is the duration of the Genesys GCP GC ADM Exam
- Length of Examination: 120 Minutes
- Passing score: 55%.
- Language: English
- Number of Questions: 45
- Format: Multiple choices, multiple answers
Prerequisites of Genesys GCP GC ADM Exam
We know that in order to pass the GCP certification exam, you need to satisfy the prerequisites. These prerequisites are mentioned below.
- Our product will help you excel in today's competitive environment.
- Study materials are available free of cost on our website.
- You must be aware of all exam topics.
- You must have job experience in the industry.
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Genesys GCP-GC-ADM Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: User and Workforce Management | - Agent management
|
| Topic 2: Reporting and Analytics | - Operational reporting
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| Topic 3: Contact Center Configuration | - Architect flows
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| Topic 4: Integrations and Advanced Features | - External integrations
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| Topic 5: Genesys Cloud Platform Fundamentals | - Platform architecture and core concepts
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| Topic 6: Recording, Quality, and Compliance | - Interaction recording
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