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ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Questionnaire Management | 20% | - Configure questionnaire workflows - Create and manage questionnaires - Assign questionnaires to third parties - Build questionnaires using sections and questions |
| Application Configuration | 25% | - Configure risk assessment templates - Configure third-party types and categories - Configure questionnaire templates - Configure TPRM foundational elements |
| Remediation and Monitoring | 15% | - Generate risk dashboards and reports - Create and track remediation tasks - Implement due diligence processes - Configure monitoring workflows |
| Third-party Management | 20% | - Manage third-party registry - Implement third-party lifecycle management - Configure SLA requirements - Track third-party relationships and tiers |
| Risk Assessment and Scoring | 20% | - Automate risk scoring workflows - Implement inherent and residual risk scoring - Configure risk calculation models - Define risk thresholds and matrices |
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
1. What should be the primary focus when implementing changes to the workflow process in third-party risk management?
Response:
A) Allowing each department to independently manage its own changes
B) Reducing the number of stakeholders involved to speed up the process
C) Ensuring that all changes are documented and communicated to relevant parties
D) Prioritizing cost reduction over process effectiveness
2. Why is role definition critical in Contact Configuration within a Third-party Portal?
Response:
A) It clarifies communication channels and reduces the risk of misunderstandings
B) It enhances the security of third-party communications
C) It simplifies the escalation process in case of issues
D) It allows for the automation of all communication processes
3. Which of the following elements are typically considered in third-party risk assessment calculations?
(Choose two)
Response:
A) The financial stability of the third party
B) The personal preferences of the third party,s CEO
C) The third party,s historical compliance with industry standards
D) The color of the third party,s logo
4. Advanced Third-party Risk Assessment Calculations might include analysis of:
Response:
A) The aesthetic appeal of third-party marketing materials.
B) The preference of third parties for specific types of coffee in the office.
C) Predictive modeling based on current risk trends and third-party behaviors.
D) The number of social media followers a third party has.
5. How can the design of a Third-party Assessment Portal contribute to improving risk management efficiency?
Response:
A) By limiting the portal's functionality to only high-level risk assessments
B) By providing an intuitive interface that facilitates quick and accurate risk assessments
C) By incorporating multiple branding elements for each third party
D) By centralizing all third-party data in a single location
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: B,C | Question # 4 Answer: C | Question # 5 Answer: B |







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