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Avaya 61451T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Integration and Advanced Features | 10-15% | - Migration considerations - SIP integration basics - Unified Communications features |
| Administration Tasks | 25-30% | - System management using SAT/CLI - Feature activation and management - Hunt groups and call center configuration - User and extension administration - Security administration |
| Troubleshooting and Maintenance | 15-20% | - Common issue resolution - System monitoring - Backup and recovery procedures - Log analysis and debugging |
| Avaya Aura Communication Manager Architecture | 15-20% | - Feature Server functionality - System components and architecture - Communication Manager messaging - System redundancy and failover |
| Installation and Configuration | 20-25% | - Hardware requirements and installation - Network settings and connectivity - Licensing setup - Initial system configuration |
Avaya Administering Avaya Aura Communication Manager Specialized Sample Questions:
1. Which component of Avaya Aura Communication Manager is primarily responsible for call routing?
A) System Manager
B) Media Gateway
C) Communication Manager
D) Session Manager
2. How do Basic Hunt Groups operate within Communication Manager to improve call handling?
A) By allowing all calls to be picked up by the first available agent
B) By ensuring that calls are never missed, as they are distributed among group members
C) By encrypting the call data within the group
D) By locking stations that are not actively participating in call handling
3. What additional functionality does the Conference Display feature offer in Communication Manager?
A) It allows adding video to the call.
B) It records the conference call automatically.
C) It shows the names of all participants.
D) It encrypts the conference call data.
4. What role do Feature Access Codes (FAC) play in enhancing security within Communication Manager?
A) They restrict unauthorized access to features
B) They log user activities
C) They encrypt voice data
D) They allow quick changes to user permissions
5. Which aspect is crucial for integrating Avaya Aura Media Server into Communication Manager for announcements?
A) Ensuring all announcements are less than 30 seconds long
B) Updating announcements manually by system users
C) Linking announcement activation to specific call events
D) Broadcasting announcements publicly across multiple channels
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: C |
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