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Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:

1. What is the currently correct brand name for the Avaya audio/video/web conferencing software that works with Avaya IP Office TM ?

A) Avaya IX TM Spaces
B) Avaya Personal Edition
C) Avaya Equinox TM
D) Avaya IX TM Meetings
E) Avaya IX TM Workplace

2. Which of the following customer concerns are related to customer experience? (Select two.)

A) Contextual experiences
B) Simplifying management
C) Customer Satisfaction
D) Driving efficiencies
E) Bring Your Own Device (BYOD)

3. You have a midsized customer considering the Avaya Contact Center Select offer. You tell him that the offer is tailored to provide rapid deployment targets.
First call/first email typically takes________

A) 1 day
B) Less than 4 hour
C) 1 week
D) Less than 1 hour

4. A customer inquires about deploying Avaya IP Office TM via the cloud to multiple sites, with each site having 30 to 50 employees.
Which Avaya IP Office edition would be used into meet this need as a cloud service?

A) Preferred Edition
B) Server Edition
C) Basic Edition
D) Select Edition
E) Essential Edition

Solutions: